Privacy Policy – Kacchi Khai, Kazipara

Effective Date: August 19, 2025

1. Introduction

Kacchi Khai (located in Kazipara, Dhaka) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights.

2. What Information We Collect

• Personal Data: Name, phone number, email address (e.g., for reservations, queries, or newsletters).
• Usage Data: IP addresses and basic browsing information for improving website performance and security.
• Transactional Data: Order details, table bookings, and customer feedback (if applicable).

3. How We Use Your Information

We use your information to:

• Manage reservations, orders, and customer service requests.
• Send updates, promotions, or respond to inquiries—only with your consent.
• Improve our services, offerings, and website functionality.
• Ensure security, detect fraud, and comply with legal obligations.

4. Data Sharing

• Third-party service providers (e.g., reservation platforms or email services): We may share data with trusted partners solely to deliver services on our behalf.
• Legal compliance: We may disclose data if required by law or to protect our rights.

5. Cookies & Browsing Data

We may use cookies or similar technologies to improve your browsing experience (e.g., remembering session data). Cookies can be disabled in your browser settings, but this may affect performance.

6. Data Retention

Your personal data will be retained only as long as necessary to fulfill its collection purpose or as required by law. Once no longer needed, we will securely delete or anonymize the data.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct or update any inaccurate or incomplete information.
• Request deletion of your data (unless we must retain it by law).
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, simply contact us using the details below.

8. Security

We use reasonable technical and organizational safeguards to protect your data from unauthorized access. While we strive to secure your information, please note that no method of internet transmission is completely secure.

9. Changes to This Policy

We may update this privacy policy occasionally. The effective date at the top will reflect the latest version. Please revisit this page for any changes.

10.

Contact Us

If you have questions, requests, or concerns regarding this policy, please reach out to us at:

Phone: 01810-800833

📜 Terms & Conditions – Kacchi Khai, Kazipara

Effective Date: August 19, 2025

1. General

By visiting or ordering from Kacchi Khai, you agree to follow our terms. We may update these at any time.

2. Orders & Payments

• Prices are shown in Bangladeshi Taka (BDT).
• Full payment is required at the time of purchase.
• We may cancel any order due to unavailability or error in pricing.

3. Reservations

• Table bookings depend on availability.
• Please arrive on time; late arrivals may cause cancellation.

4. Food & Allergy Information

• We prepare food with care, but dishes may contain allergens (spices, nuts, dairy, etc.).
• Customers should inform staff about allergies before ordering.

5. Refund & Cancellation

• Once food is served or delivered, no refunds are allowed unless the item is wrong or faulty.
• For online/phone orders, cancellations must be made immediately.

6. Use of Website & Content

• All photos, menu designs, and content belong to Kacchi Khai.
• Do not copy, reuse, or distribute without permission.

7. Liability

• We aim to provide the best service, but we are not responsible for delays, service interruptions, or issues beyond our control.

8. Contact

For any queries:

📞 01810-800833